But I Picked My Lender Because We Have a Long Relationship

I understand how you feel. But, the short answer is, “Too bad.” The fact remains that you now have a new lender and the remittance envelopes have a new address. You may even have a new loan number. The important news is that your obligations to the new lender are exactly what they were to the last one; and, those obligations will not change. The new lender has purchased your mortgage “as-is” and does not have the right to change any of its terms. So, do not worry that the new lender will have some surprises for you now, or down the road.